Effective date: October 2025
Website: https://www.ai247saas.com
Email: [email protected]
Address: 301 AIC Burgundy Empire Tower, ADB Ave., Ortigas, Pasig City

1. Introduction

AI 24/7 powered by AGG (“AI 24/7,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal data we process when you use our website and Services. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, with whom we share it, how we protect it, and your rights. This Policy is governed by the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations in the Philippines. National Privacy Commission+1

2. Scope & Applicability

This Policy applies to individuals who visit our website, create accounts, use our SaaS platform, or otherwise provide us with personal data. If you are located in the European Union or are an EU data subject, additional rights and protections under the EU General Data Protection Regulation (GDPR) may apply. When applicable, we will comply with GDPR principles. GDPR.eu

3. Personal Data We Collect

We collect categories of personal data necessary to provide, operate, and improve AI 24/7, including but not limited to:

·       • Account & identity data: name, email address, username, password.

·       • Contact & business data: phone, company name, role, billing address, payment method information (handled via our payment processor).

·       • User Content & uploaded data: leads, campaign content, messages, contacts, media, and other materials you upload to the Service. (You retain ownership of your User Content subject to the license you grant to us below.)

·       • Usage & technical data: IP address, device, browser, activity logs, cookies, analytics.

·       • Support data: communications with support, diagnostics, and related information.

4. Legal Bases for Processing

We process personal data where necessary for one or more of the following legal bases:

·       • To perform the contract (provide the Service and fulfill subscription obligations).

·       • To comply with legal or regulatory obligations.

·       • For our legitimate interests (e.g., security, fraud prevention, analytics, product improvement), provided such interests do not override your rights.

·       • With your consent where required for specific processing activities (e.g., marketing).

(For EU data subjects we will identify the specific lawful basis in communications where required.)

5. How We Use Personal Data

We use personal data to:

·       • Provide and operate the Service, user accounts, billing, and customer support.

·       • Process payments (via third-party payment providers).

·       • Host, store, and back up User Content so you can access it.

·       • Improve, develop, and secure the Service, perform analytics, and detect fraud or abuse.

·       • Send transactional messages, service notices, and product updates.

·       • With your prior consent, send marketing communications; you may opt out at any time.

6. User Content & License

You retain ownership of the content you upload to AI 24/7. By uploading or submitting User Content you grant AI 24/7 a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, process, adapt, publish, display, and distribute that content as necessary to operate, provide, improve, secure, and integrate the Service (including analytics and customer support). This license also permits backups and storage consistent with our retention policy.

7. Sharing & Disclosure

We may share personal data with:

·       • Service providers / subprocessors who perform services on our behalf (hosting, payment processing, email, analytics). We require such providers to implement appropriate safeguards.

·       • Affiliates and third-party integrations you choose to connect with.

·       • Legal and regulatory authorities when required by law, or to respond to lawful requests.

·       • Acquirers in the event of a merger, acquisition, or sale of assets (subject to usual protections).

Where we act as a processor for data controlled by our customers, we process personal data under the controller’s instructions and in accordance with written agreements (controller/processor terms). gdpr-info.eu

8. Cross-border Transfers

We may transfer personal data to service providers or affiliates located outside the Philippines (including the United States and other jurisdictions). We will take reasonable measures to ensure that transfers are governed by appropriate safeguards and in compliance with applicable law.

9. Cookies & Tracking

We use cookies and similar technologies for site functionality, analytics, security, and marketing. You can manage cookie preferences via your browser or the cookie controls in our website.

10. Data Retention & Deletion

We retain personal data for as long as needed to provide the Service, to comply with legal obligations, resolve disputes, and enforce agreements. If you request deletion, we will delete your personal data unless we must retain it for legitimate legal or business reasons (e.g., compliance, fraud prevention).

11. Security

We implement administrative, technical, and physical safeguards to protect personal data against loss, misuse, or unauthorized access. While we strive to protect data, no transmission or storage system is 100% secure.

12. Your Rights

Depending on your jurisdiction, you may have rights including:

·       • Access, correction, or deletion of personal data.

·       • Portability of certain personal data.

·       • Objection to or restriction of processing.

·       • Withdraw consent where processing is based on consent.

·       • Lodge a complaint with a supervisory authority (e.g., National Privacy Commission in the Philippines).

If you are an EU data subject and believe your GDPR rights have been violated, you may contact the relevant supervisory authority. National Privacy Commission+1

13. Children

Our Service is not intended for children under 18. We do not knowingly collect personal data from children under 18.

14. Changes to this Policy

We may update this Privacy Policy periodically. We will post the revised Policy with an updated effective date and, for material changes, provide notice by email or in-product notification. NPC guidance recommends using a layered, concise privacy notice for users and a detailed policy for those who want the full text. National Privacy Commission

15. Contact & Data Protection Officer

Questions, requests, or complaints about privacy should be directed to:
AI 24/7 powered by AGG
Email: [email protected]
Address: 301 AIC Burgundy Empire Tower, ADB Ave., Ortigas, Pasig City